VancaUSA.com is operated by Gramercy Distribution, Inc. , the exclusive US Agent of Vanca Crafts, Inc., a corporation located in NY, NY. Your order will be shipped out from NYC within 2 business day when the items are available.
Area where we can take orders from: We will ship your order anywhere in the world where the US federal government legally allows.
Order Confirmation When you place an order through this website, you will receive an e-mail order confirmation upon submission. If you placed an order and did not receive a confirmation please e-mail us at order@vancausa.com
Shipping Methods available at VANCAUSA.com Your order will be shipped via USPS. Please chose one of following methods.
Parcel Post Shipping When you choose Parcel Post Shipping, the orders will be shipped out within 2 business days by US Postal Service Parcel Post Fist Class Mail with Delivery Confirmation™. Most orders will be received within 5 to 9 business days. Parcel Post shipping is available for the US domestic orders only. Priority Shipping When you choose Priority Shipping, the orders will be shipped out within 2 business days by US Postal Service Priority Mail® with Delivery Confirmation™. Most orders from the United States will be delivered within 2 to 4 business days. Most of international orders will be delivered within 6- 10 days. Express Shipping When you choose Express Shipping, the orders received by 3:00pm EST (12:00pm CST) will ship out in the same business day by US Postal Service Express Mail® . Most orders from the United States will be delivered within 1 to 2 business days. Most of international orders will be delivered within 5 days.
Shipping and Processing Fee (Handling charge included) Your order's shipping & Processing Fee will be calculated at the checking counter based on the location of shipping address, item weights and item quantity. For the international customers, the shipping & Processing Fee you see at the checking counter is an estimate. It may need to be corrected based on your country. In that case, we will send e- mail immediately and inform you the correct total shipping cost. Also, the custom duty may be charged by your country's authority to receive your order. (we can't determine the duty in advance and it is not included in the shipping & processing fee)
The base shipping fees:
*additional cost will be added based on the distance (zones) from NYC, weight and item quantity of your order.